ITIL 2011 Foundation

Course Descriptions

With new innovations in the IT world it is becoming increasingly difficult to stay current with the latest trends. Keeping abreast with the standard framework, or the set of best practices has become mandatory for IT professionals involved in IT services and management. The ITIL 2011 Foundation training program from Everex focuses on the main factors, concepts and terminologies associated with ITIL service lifecycle management including ITIL Lifecycle Phase Interactions and Outcomes, ITSM processes and Service Management best practices.

The ITIL 2011 Foundation training program emphasizes on transforming IT Service Management into a strategic business asset while defining and managing the complete lifecycle of IT Service Management Process. It also helps with development of Services Strategy, the development of Service Design, the transition of Services from current to desired state and in implementation and continuous improvement of those Services.

This course will be conducted by Mr Shekhar , who is a well known expert on Vmware Technologies as well as Powershell, Storage and Automation.

Course Content
  • Introduction to Service Management
  • Service Management as a Practice
  • The Service Lifecycle
  • Generic concepts and definitions
  • Key principles and models
  • Phases and Processes
Course Benefits

Upon successful completion of the ITIL 2011 Foundation training from Everex, a student is proficient in IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models.

  • Has knowledge of the topics required to pass the ITIL Foundation certification exam
  • Assess and develop IT processes using ITIL guidelines
  • Interact with IT teams using ITIL terminology and concepts
  • Explore IT service management processes and optimize implementation and continuous improvement of the IT Services
ITIL2011foundation2.jpg
  • Duration
    : week
  • Skill level
    :
  • Max Students
    :
  • Language
    :
  • 24*7 online lab access
  • High-end Infrastructure with Xeon Servers
  • Expert Trainers
  • Guaranteed Placements
  • Official Curriculum Books
@